Our Terms of Service have been written in order to protect our clients and ourselves to ensure we deliver a stable, reliable product and quality network. We ask that you read our policies so that you can assist us in keeping our servers and network free of abuse, which will ensure quality performance for everyone.

Inode Usage

An inode is a data structure used to store all the information about the files on your hosting account, which include emails, files, folders and everything you upload, create or store on the server. 

The number of inodes indicates the number of files and folders you have. For example, shared and reseller servers only allow 150,000 files per cPanel account. This number is the "Soft Limit", i.e. you will still be able to upload files once the limit is reached. However, Exabytes will send you a notification to urge you to clear the files and folders.

As for a hosting account, the limit is currently 250,000. If your account exceeds 250,000 files, a notification email will be sent to you and you will be required to clean the excessive inode number within one week. Although exceeding the limit is in violation of our Terms of Service and can result in possible suspension, shared hosting account holders should not be too worried as most shared hosting accounts inode usage is still way below the limit.


VPS accounts are limited to 1,000,000 inodes. In other words, you will be unable to upload files to your account once the threshold is reached. 

Dedicated servers however, have no inode limitation. Its total inode usage depends on the file system of the server. 

To reduce the inodecounts, you only need to delete the files or emails you no longer need. Alternatively, you could also download the emails to your local system.

Lastly, TOS Inode violations also include (however not limited to) continuously publishing and deleting large number of files (i.e. 10,000+) without pre-approval.

Client's Testimonials

  • " Thank you for you and your crew's help because finally i successfully redirect the domain to my blogspot today. Good job exabytes' crew! You are the best! :) "Kevin Tain
  • " This is another reason why exabytes been around for so long and why we customers love em so much. rock on! "fuNky (RS Gusto Trading Enterprise)
  • " In my (soon to be 2 years) hosting/domain renewal with Exabyte (Malaysia), I have not ceased to be amazed by the efficiency of the ticketing system. Tickets are replied the moment they receive your queries irrespective of which department handles your tickets. Another amazing achievement is how well the various departments cooperate to solve a client's problem. I would recommend Exabyte to all Malaysians intending to have their own hosted website as long as they can maintain this tradition of excellence. Special thanks to SH Neoh also for his/her rapidquick reply in solving my queries. "Jo @ BerryBerryEasy.com

More testimonials →

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